Trend Business Solutions Pty Ltd
Privacy Policy
We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth).
1. Information We Collect
We may collect personal information including:
- Name
- Email address
- Telephone number
- Business name
- Postal address
- Information provided through contact forms and enquiries
- Information submitted through client portals or document uploads
- Marketing preferences
- Website usage and analytics data
2. How We Collect Information
We collect information when you:
- Visit our website
- Complete an online form
- Contact us by phone, email, or social media
- Subscribe to newsletters or marketing communications
- Upload documents through our client portal
- Engage our services
We may also collect certain information automatically through cookies and analytics technologies.
3. How We Use Your Information
We may use your personal information to:
- Respond to enquiries and service requests
- Deliver accounting, advisory, technology, and marketing services
- Manage client relationships
- Process and store documents submitted by clients
- Improve our website and services
- Send updates, newsletters, and marketing communications
- Comply with legal and regulatory obligations
4. Cookies and Analytics
Our website may use cookies and similar technologies to improve user experience and analyse website traffic.
We may use services such as Google Analytics to collect information about website usage, including pages visited, device information, browser type, and general location data.
You may disable cookies through your browser settings, although some website functionality may be affected.
5. Direct Marketing
We may send marketing communications regarding our services, updates, events, and promotions.
You may opt out of receiving marketing communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly.
6. Disclosure of Personal Information
We may disclose your information to:
- Professional advisers and consultants
- Technology and cloud service providers
- Marketing and communication service providers
- Government agencies and regulators where required by law
- Other third parties where necessary to provide our services
We take reasonable steps to ensure that service providers protect your information appropriately.
7. Data Security
We take reasonable precautions to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.
Information may be stored electronically using secure systems and cloud-based technologies.
While we strive to protect your information, no method of transmission or storage can be guaranteed as completely secure.
8. Access and Correction
You may request access to the personal information we hold about you and request corrections if the information is inaccurate, incomplete, or out of date.
Requests should be made using the contact details below.
9. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
PO Box 2040
Hilton Plaza
Hilton SA 5033
Phone: 1300 551 661
Email: info@trendbusiness.com.au